INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are your customer support hours?

Our support team is available Monday to Saturday, from 10:00 AM to 7:00 PM.

Where is STOREONE located?

STOREONE GROUP operates from Peshawar, Pakistan, and serves customers nationwide.

Do you deliver all over Pakistan?

Yes, we offer nationwide delivery across Pakistan through our trusted delivery partners.

How can I track my order?

Once your order is dispatched, tracking details will be shared with you via SMS or WhatsApp.

How can I request a return or refund?

To request a return or refund, please email us with your order number and issue details within 48 hours of delivery.

I received a damaged or wrong product. What should I do?

Please contact us immediately with photos or videos of the issue, and our team will assist you as quickly as possible.

How can I become a seller on STOREONE?

If you want to sell your products on STOREONE, contact us via email or phone. Our team will guide you through the seller onboarding process.

What payment methods do you accept?

We accept Cash on Delivery (COD) and other available digital payment options mentioned at checkout.

How long does delivery take?

Delivery usually takes 2–5 working days, depending on your location.

Can I visit your office or warehouse?

Currently, we operate online only. For any queries, please contact us through our official communication channels.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Important Notice:
    Before placing your order, please contact the STOREONE HUB Team to confirm product availability. Some items may go out of stock without prior notice. Confirming with us first will help avoid any inconvenience or delays. Thank you for your cooperation.