1. Introduction

STOREONE.PK is an online shopping and marketplace platform operating from:

Head Office: Peshawar, University Road, Khyber Pakhtunkhwa, Pakistan

Regional Operations: Islamabad, Pakistan

We are committed to handling your personal data responsibly and transparently.

2. Information We Collect

Personal Information

• Full name
• Phone number
• Email address
• Verification documents (for vendors if required)

Address Information

• Shipping address
• Billing address
• Delivery instructions

Order Information

• Purchase history
• Order details
• Refund records
• Transaction status

Technical Information

• IP address
• Browser information
• Device type
• Operating system
• Session information

3. How We Use Your Information

We use your information for:

• Processing and delivering orders
• Handling payments and refunds
• Customer support and communication
• Fraud prevention and account security
• Improving website performance
• Sending promotional offers (with consent)

4. Information Sharing

STOREONE.PK does not sell or rent your personal information.

Limited information may be shared only with:

• Courier and delivery partners
• Payment service providers
• Relevant vendors for order fulfillment
• Legal authorities when required by law

5. Data Security

We take reasonable security measures to protect your information from:

• Unauthorized access
• Misuse
• Data theft
• Loss or disclosure

Security measures may include:

• SSL / HTTPS encryption
• Secure login systems
• Access controls
• Security monitoring

However, no online system is 100% secure.

6. Cookies & Tracking

STOREONE.PK may use cookies and similar technologies to:

• Improve user experience
• Remember preferences
• Maintain login sessions
• Analyze traffic and performance
• Improve marketing effectiveness

You may disable cookies in browser settings, but some features may not function properly.

7. Third-Party Services & Links

Our website may contain links or integrations with third-party services such as payment gateways, couriers, analytics providers, or social platforms.

We are not responsible for third-party privacy practices or content.

8. Data Retention

We retain personal information only as long as necessary for:

• Order processing
• Legal compliance
• Fraud prevention
• Business operations
• Accounting requirements

9. Your Rights

You may have the right to:

• Request access to your data
• Correct inaccurate information
• Update account details
• Request deletion of personal data
• Withdraw marketing consent
• Request account closure

10. Children's Privacy

STOREONE.PK does not knowingly collect personal information from children under 18 years of age without parental or guardian supervision.

11. International Access

STOREONE.PK primarily operates in Pakistan. Users accessing our platform from outside Pakistan understand their data may be processed under Pakistani operational standards.

12. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon publication unless otherwise stated.

Contact Us

Email: pkstoreone@gmail.com

Address: Peshawar, University Road, Pakistan

Thank you for trusting STOREONE.PK